Product & Package
Due to the difference of different monitors, the picture may not reflect the actual color of the item. Please understand. To ensure the shoes not deformed and not damaged by squeeze, all of our shoes will be package with one inflatable bag to replace ''shoe box'', If you still want the box, please send us messages.
Shipment & Logistics
Usually we will send you the items within 3 working days after you complete the payment, and we will choose the fastest logistics channel transport to your destination. But if you have paid money for the shipping, we will deliver the item according to your specified logistics.
Return & Refund
1. If you are not satisfied with our items, you can exchange the items, or ask for refund full money, but the buyer is responsible for all further shipping fee.
2. If you want to exchange the products, you can do as below
(Step 1) E-mail us within 7 working days or chat with us by Trade Manager
(Step 2) Send photos to us about the problems of the products
(Step 3) Return the products to us with tracking number, then we will refund you full money.
Feedback
1. If you are satisfied with our items, please give us 5 stars on all of the detail of the seller rating and positive feedback. About our old customers, we will provide 5% discount for next order.
2. If you are not satisfied with our items, please do not give us negative feedback directly (Your negative feedback will hurt us deeply), please contact us immediately and we will surely give you a satisfactory solution.